My experience with the team at Larson was fantastic. My sales person, Brandon, felt more like a mercedes consultant which to me was lovely. I despise the hard sale and shark attack feeling sales people can me one feel at times. With Brandon I felt like I was buying a car from a friend. He took the time to listen to me and find out what was important. He then showed me all of the things that car had that matched my needs and then showed me MORE. Since the exact color and interior of the car I wanted was not in stock he found one for me at another dealer and went to pick it up for me on his DAY OFF! Who does that? I was very impressed with his style and great energy. Incredible service.
Kristy Scharmer was incredibly accomodating. She anwered all sorts of questions I had at all hours. I am sure I must have been a pain but, I never felt that from her. She was a complete delight to work with, incredibly knowledgable and made the finance process easy. There was no long drawn out weird deal making period. It was smooth with out any hiccups. She made me feel that she had my best interest at heart. I truly feel like I was given a great deal. Kristy is a pro!
Lastly, the process of the delivery was more than I expected to have. Scott took the time and had the patience to show me the additonal details on my new car. I know I would have been LOST without his help and frustrated with the technology. I now know how to use the technology which makes the car even more bad ass. I am still in awe that he hands out his personal cell phone number.
Thank you for making my first Mercerdes purchase an exceptional experience. I will be back.
I am very pleased that I decided to purchase my E-350 from Mercedes Benz of Tacoma. Kenneth Rachal who sold me the car was the consummate professional throughout the process. I received the highest caliber of service when purchasing my car. I considered several other Mercedes-Benz dealers in the area but know that I made the right choice in purchasing my car from Mercedes-Benz of Tacoma.
I greatly enjoy driving my Mercedes-Benz.