SERVICE DEPARTMENT
Our Location
Mecredes-Benz of Tacoma
1701 Alexander Ave E
Fife, WA 98424
Service: 253-922-6820
1701 Alexander Ave E
Fife, WA 98424
Service: 253-922-6820
Our Service Department
Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.
Meet Our Service Staff
X
253-778-7319
I have been in the automotive industry since 1999 and have been employed at Mercedes-Benz of Tacoma since 2017. I am deeply committed to luxury brand vehicles and providing exceptional customer service. Originally from Laos and raised in Seattle, Washington, I am proficient in three different languages.
During my leisure time, I enjoy cooking and spending time with my family.
I have been in the automotive industry since 1999 and have been employed at Mercedes-Benz of Tacoma since 2017. I am deeply committed to luxury brand vehicles and providing exceptional customer service. Originally from Laos and raised in Seattle, Washington, I am proficient in three different languages.
During my leisure time, I enjoy cooking and spending time with my family.
Service Advisor
Monica Saechao
X
253-896-9616
Oscar was born in Guatemala and moved to Los Angeles at the age of 14. He's happily married to his amazing wife Ana and is a proud father to 3 outstanding kids! With 36 years in the automotive industry, Oscar started with Cadillac, then BMW, and has now been with Mercedes Benz at the Larson Group for almost 7 years. He enjoys taking care of his clients like family. Oscar loves to travel, all sports but specially coach and play soccer, and play percussion with the worship team at his church.
Oscar was born in Guatemala and moved to Los Angeles at the age of 14. He's happily married to his amazing wife Ana and is a proud father to 3 outstanding kids! With 36 years in the automotive industry, Oscar started with Cadillac, then BMW, and has now been with Mercedes Benz at the Larson Group for almost 7 years. He enjoys taking care of his clients like family. Oscar loves to travel, all sports but specially coach and play soccer, and play percussion with the worship team at his church.
Service Advisor
Oscar Cerna
X
253-242-4378
I have been in the automotive industry for over 24 years, I have experience in both sales and the service sides of the business. I believe this gives me a better opportunity to help and serve our customers with all their automotive needs. I spend most of my time off outdoors working with my family maintaining and operating a horse training facility located in the Key Center area.
I have been in the automotive industry for over 24 years, I have experience in both sales and the service sides of the business. I believe this gives me a better opportunity to help and serve our customers with all their automotive needs. I spend most of my time off outdoors working with my family maintaining and operating a horse training facility located in the Key Center area.
Sprinter Service Advisor
Ken Manning
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253-778-7321
Liz is a born and raised PNW native. Her auto career began at a young age, spending Sundays in the garage working on cars with her father. Her first official auto job was delivering parts for the Larson stores circa 2007. She now has over 18 years in the automotive business. 15 total years with Mercedes Benz, and over 9 of those years in the Larson group.
Liz has been Master Certification eligible twice in her tenure with the brand.
In her free time Liz enjoys outdoor adventures and honing her equestrian skills.
Liz is a born and raised PNW native. Her auto career began at a young age, spending Sundays in the garage working on cars with her father. Her first official auto job was delivering parts for the Larson stores circa 2007. She now has over 18 years in the automotive business. 15 total years with Mercedes Benz, and over 9 of those years in the Larson group.
Liz has been Master Certification eligible twice in her tenure with the brand.
In her free time Liz enjoys outdoor adventures and honing her equestrian skills.
Service Advisor
Liz Davis
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253-896-9617
I was born and raised in the PNW. I have been in the automotive industry since 2016, I started as a Service Cashier and quickly transitioned to writing service. I have been with Mercedes-Benz of Tacoma since 2022. I spend most of my free time with my daughter, our two dogs, and cat. My personal hobbies include attending concerts, reading, camping, paddle boarding, gardening, cooking, and baking.
I was born and raised in the PNW. I have been in the automotive industry since 2016, I started as a Service Cashier and quickly transitioned to writing service. I have been with Mercedes-Benz of Tacoma since 2022. I spend most of my free time with my daughter, our two dogs, and cat. My personal hobbies include attending concerts, reading, camping, paddle boarding, gardening, cooking, and baking.
Service Advisor
Alex Kalliainen
X
253-248-1895
I have been in the automotive industry since 1990 and really enjoy it I love to meet new people and the regulars and enjoy talking to them I have been with Mercedes since 2023 I grew up on the East coast but the Military brought me out here I am a Army Veteran and on my free time I love going to concerts and spending time with my wife of 39 years and my daughter and son in law and especially with my grandson I believe in treating people the way you want to be treated and treat people with respect
I have been in the automotive industry since 1990 and really enjoy it I love to meet new people and the regulars and enjoy talking to them I have been with Mercedes since 2023 I grew up on the East coast but the Military brought me out here I am a Army Veteran and on my free time I love going to concerts and spending time with my wife of 39 years and my daughter and son in law and especially with my grandson I believe in treating people the way you want to be treated and treat people with respect
Sprinter Service Advisor
Randy Parrott
X
253-922-6820
Originally hailing from sunny Southern California, I've spent the last nine years immersed in the automotive world. Six of those years were dedicated to Audi, and now I'm thrilled to be in my third year with Mercedes-Benz. Being from the Car Capital of the world, cars have always been a passion of mine, and I truly enjoy helping my clients keep their vehicles running smoothly and safely. Outside of work, my family and I are on a mission to visit every MLB ballpark - a fun way to spend our free time! The Pacific Northwest is a new and exciting chapter in my life, and I'm loving every minute of it.
Originally hailing from sunny Southern California, I've spent the last nine years immersed in the automotive world. Six of those years were dedicated to Audi, and now I'm thrilled to be in my third year with Mercedes-Benz. Being from the Car Capital of the world, cars have always been a passion of mine, and I truly enjoy helping my clients keep their vehicles running smoothly and safely. Outside of work, my family and I are on a mission to visit every MLB ballpark - a fun way to spend our free time! The Pacific Northwest is a new and exciting chapter in my life, and I'm loving every minute of it.
Service Advisor
David De La Torre
“ ” I couldn’t be more pleased with my experience at Larson Mercedes in Tacoma! I worked with Eric, who was not only incredibly knowledgeable but also took the time to thoroughly explain all the features Mercedes offers. As this is my first Mercedes, he made sure to go over everything in the GLA I...